ONOC 9+1 STEP APPROACH
Focus on Your Core Business, Stay Competitive and Save Costs
ONOC’s value proposition and Intellectual Property are grounded on the ONOC 9+1 steps model. It covers the process ownership in the Offshoring, Nearshoring and Outsourcing space on behalf of companies looking for the respective solutions. ONOC acts as the General Contractor for its clients executing the 9+1 steps with the help of a digital platform. Here, clients, service providers and ONOC are connected and interact with each other based on the principles of
Virtual Consulting as a Service (VCaaS).
Headlines of ONOC's 9+1 steps can be found below.
STEP +1 “PEOPLE”
To support clients and their employees affected by business transformation, ONOC offers a “people” module. It contains methods and procedures on how to avoid hard ship cases and how to create agreeable solutions for all involved.
STEP 1 “OPPORTUNITY ASSESSMENT”
With an easy self-service approach by the use of ONOC's digital platform, a free of cost opportunity assessment kicks off the process steps.
STEP 2 "BUSINESS CASE"
To firm up the assumptions from the Opportunity Assessment the platform now provides guidance on how to create a comprehensive client business case. The completion of this step forms the basis for a final "go" decision.
STEP 3 "PARTNER SELECTION"
The partner network allows for an independent selection of the adequate vendor organisation considering the services and processes requested by the client and the capabilities of the service provider.
STEP 4 "CONTRACTING"
This module features the creation of the contract between the client and the selected service provider taking into account all aspects of the collaboration in the new setup.
STEP 5 "TRANSITION MANAGEMENT AND KNOWLEDGE TRANSFER"
ONOC organizes and coordinates the transfer of the selected processes in a comprehensive manner and along a proven methodology. This includes the careful preservation and systematic documentation of the transitioned processes.
STEP 6 "DELIVERY STRUCTURE AND GOVERNANCE"
Sustainable quality of the services rendered through enforcement of best practices in the areas of leadership, organisational structure and workflow management, risk behaviour and cultural awareness and interaction standards.
STEP 7 "QUALITY ASSURANCE"
ONOC assumes responsibility for escalation management, resolution of conflicts and concise implementation of resulting actions.
STEP 8 "CONTINOUS IMPROVEMENT"
Adaption of the latest trends in the industry to create future oriented ideal circumstances for our clients with the overall goal to increase efficiency and quality.
STEP 9 "STRATEGIC TRANSFORMATION"
Guidance on how to deal with and include the latest trends from the industry with respect to business transformation and strategic initiatives such as Artificial Intelligence (AI) or Robotics Process Automation (RPA).